Palgrave Macmillan sales tool

Palgrave Macmillan sales tool

After six months of development we have now launched our online sales application with Palgrave Macmillan.  The system integrates with existing databases at Palgrave to revolutionise the experience of the academic sales reps providing them with a secure, centralised resource with a consistent layout and note making functionality.  This replaces a previous routine of downloading Word documents from an ftp site which meant that updates may have been missed and the formatting was inconsistent and unbranded.

The system employs new HTML5 technology to enable the reps to work with the system offline where a connection is not available and then update the tool next time their online.  They are also able to make notes whilst using the tool which they can then review and action at a later date.

After launching the tool at their last Sales conference Emily Lawrence from Palgrave said, "I have lots of feedback from the reps, the important thing to tell you is they LOVED it. Our sales manager is off out to buy them all devices so they can make the best use of it on campus, we tested it on a couple at the sales conference and it all looked great."

This launch adds to the other services we are currently responsible for for Palgrave including providing a system to secure digital e-book content within e-learning systems and facilitating the deployment of their online catalogues.